West District Office
Braithwaite Boyle Centre
1701 Centre Street NW, Calgary, Alberta, T2E 8A4
East District Office
3rd Floor, Marlborough Mall Professional Building
320, 433 Marlborough Way NE, Calgary, Alberta, T2A 5H5
South District Office
Glenmore & Centre Shopping Centre
#18, 6624 Centre Street SE, Calgary, Alberta, T2H 0C6
Where to get an application?
- At our office 8:00 a.m. to 4:00 p.m. Monday through Friday (except Statutory Holidays)
- Through various city-wide agencies
Completing the application in person
Review the application
, fill-in every section, and submit the completed in person to Calgary Housing Company. This allows our customer service representatives to ensure the form is filled-in correctly, determine the accuracy of all documentation, clarify any discrepancies, and ask further questions as required.
If a section of the application does not apply to you, please indicate so with "N/A"; do not leave any section or question blank.
An application checklist is included with the application form to assist you with completing the form and determining what supporting documentation is required. In addition to the required documentation
, the following information may be useful and may be included with your application:
- Support letters from agencies or social workers,
- A Health Inspection Report for households who believe their current accommodation is detrimental to the health of their family.
A download of Frequently Asked Questions
is also available to assist you with specific questions about family members, family numbers, proof of income, assets, school, eviction notices, pets, how rents are calculated, emergency housing and completing the application.
In order to ensure there are no delays in processing your application, Calgary Housing Company requires all areas of the application to be filled-in and all supporting documentation to be included. Incomplete applications or applications without all the necessary documentation will not be processed and will be returned to you.
What happens to the application?
are reviewed by a Calgary Housing Company customer service representative, prioritized in accordance with waiting list procedures and placed on the waiting list. (If an applicant is a former tenant with rental arrears and/or damages with Calgary Housing Company, the application will not be processed until all debts are paid in full.)
A confirmation letter is mailed to you within one week with instructions about how to renew your application and keep it up-to-date.
The leasing department then reviews the application and determines suitable placement based on level of need, location fit, and bedroom size. The type of rental program offered is dependent upon priority, need and availability.
Applications remain on the waiting list until suitable accommodation becomes available as long as you continue to express interest by renewing your application every 12 months and making sure the information on your application remains up-to-date.