User fees and rates

User fees are paid by Calgarians (or visitors to Calgary) who use and benefit individually from certain City goods and services. Examples include transit fares, recreation passes and building permit fees. For the prices of current fees, please contact 311.

User fees are approved by Council as part of the service plan and budget process and are adjusted annually, if necessary, in response to changes in the local environment following the guidance of the User Fee and Subsidy Policy.

How we pay for services

Provincial legislation in Alberta currently provides municipalities with two primary sources of revenue: taxes and user fees. Whether citizens pay for a given service through taxes or user fees is determined through a process of assessing the individual and societal benefits of that service. Following the benefit assessment, each City service is funded in one of four ways.

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Council Policy Library
Service plans and budgets documents
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