Short-term rentals

Before you apply

Definition of a short term rental

A short term rental is defined as the business of providing temporary accommodation for compensation, in a dwelling unit or portion of a dwelling unit for periods of up to 30 consecutive days. Businesses that have been issued a permit for a bed and breakfast are not classified as short term rentals.

Useful guides

The good host guide was developed to provide hosts with an overview of regulations and processes, including tips and a checklist. The good guest guide​ was developed to provide knowledge on expectations, accommodation practices and support through booking to stay.

What are the rules and regulations?

Short term rentals in secondary suites

A secondary suite is a self-contained dwelling unit within principal residences or in backyards. They have separate living, cooking, sleeping, and bathroom facilities. Some hosts may choose to rent a secondary or backyard suite as a short term rental. In this case, the suite must meet the requirements for a legal secondary suite. If being used as a short term rental, the host must have a short term rental licence. For more information, visit on secondary suites Calgary.ca/suites.

Please note that secondary suites are not permitted within a dwelling unit that operates as a lodging house.

Regulations

April 2025

On December 17, 2024, City Council unanimously approved several policy amendments to the Business Licence Bylaw for short-term rentals (STR) operators and platforms in Calgary.

The amendments aim to balance housing affordability, safety, community impact and enforcement while continuing to support property owners and the economic benefits STRs bring to the city. Changes will come into effect on April 1, 2025.

Approved bylaw amendments

  1. Primary and non-primary residence licences: The licence type will be issued based on whether the short-term rental is operated from a primary or non-primary residence and no longer on the number of rooms. This approach will allow The City to understand the volume of commercialized short-term rentals.
Licence category New fee Renewal fee
Primary residence $172 $131
Non-primary residence $510 $260
  1. Moratorium on new non-primary residence licences: The City will impose a temporary pause on issuing new short-term rental licences for non-primary residences until vacancy rates reach 2.5%. The moratorium is based on the ‘Purpose-Built Rental Market’ vacancy rate data for Calgary from the annual Canada Mortgage and Housing Corporation Rental Market Report. The moratorium does not apply to existing STR business licences or new primary residence licences.
  2. Revised short-term rental definition: The definition of ‘short-term rental’ will be revised to include up to 180 consecutive days to address regulatory gaps in the emerging medium-term rental market. This allows for improved regulatory oversight of STRs, ensuring that these rentals meet safety standards.
  3. Licence short-term rental digital platforms: A new short-term rental company licence category will be added to the Business Licence Bylaw and will include an annual $3,000 licence fee. STR companies will be required to work collaboratively with The City to enhance enforcement efforts and for more informed policy decisions.
  4. Removal of condominium board consent: Business licence applicants must comply with their condominium’s bylaws, and condo boards have internal mechanisms to address compliance with their bylaws. Therefore, consent from the condo board will no longer be required.  
  5. Business licences will not be issued to homes designated as affordable housing: To ensure affordable housing is available for Calgarians and not commercialized, The City will restrict STRs in homes designated for affordable housing.

January 2024

Business licence requirement changes that took effect in January 2024 include:

  1. Provide a fire safety plan of the rental unit or portion including:
  • All accessible rooms and floors for renters, including bedrooms and sleeping areas (living rooms with a fold out couch).
  • Location of smoke alarms and fire extinguishers, and carbon monoxide detectors.
  • Fire exit locations.
  1. Submit proof of ownership or owner consent, validated through a title search conducted by The City or provided Land Title at application.
  2. For condos, written approval from the condo board for Short Term Rental, sealed by the Condo Board.
  3. Proof of insurance indicating coverage for home sharing or Short-Term Rentals:
  • Indicating that the property is insured for home sharing.
  • The Short-Term Rental Licence owner (applicant) must be the insurance policy holder.
  • If the applicant is a property management company, they must provide their liability insurance.
  • Insurance must be issued by a registered insurer in Alberta with a minimum liability of $2 million.
  • Review insurance documents to ensure compliance and satisfies the specified requirements. This information might be outlined separately by your insurance company or within your insurance coverage documentation.

Additionally:

  • Licence Inspector review
  • Annual fire inspections done by Calgary Fire Department may be required to ensure compliance with all life safety requirements.

The bylaw changes reflect The City's commitment to creating a fair and sustainable environment for all residents, visitors and businesses. These amendments aim to strike a balance between enabling the economic benefits for short-term rentals and minimize the negative impacts on the community.

June 2023

On June 6, 2023, Calgary City Council approved bylaw changes to the requirements for short-term rental business licences. Changes will come into effect on January 1, 2024 and will apply to new and renewing short-term rental licences.

The changes to the business licence requirements strengthens the accountability of short-term rental hosts and property owners, reduces negative impacts on the community and enhances the safety of guests. The bylaw changes reflect The City’s commitment to creating a fair and sustainable environment for all residents, visitors and businesses.

Download the Short-Term Rental Business Licence Application Requirement List.

Currently, short term rental hosts need to be aware of the following regulations under the Business Licence Bylaw:

 

Regulation type Description Purpose

Egress

A host cannot rent a room that does not have one or more egress windows. (Multi-storied apartment/condo buildings have existing fire safety standards and do not need egress windows.) 

Other regulations: Egress in a multi-storied building, such as an apartment building or apartment style condominium, is regulated under the Fire codes and standards.

Ensure the safety of guests in the event of a fire or other incident where a guest would have to evacuate.​

Maximum number of guests

A host cannot allow more than two adults, not including minors​, per room. As the definition of short term rental in the bylaw is 30 days or less, longer term stays are not covered in the bylaw.

Other regulations: Fire codes and standards

Ensuring the safety of guests and neighbors by addressing overcrowding issues.​

Overlapping bookings

A host cannot allow overlapping bookings of two or more bookings for the dwelling at the same time. This means an host cannot rent out separate rooms to separate guests under separate reservations but can rent out multiple rooms as part of one guest reservation.

Ensure consumer protection of guests and transparency between host and guest while reducing community impacts.

Advertising

A host must include the business licence number in any advertising for the short term rental. Discouraged unlicensed hosts and advise guests that properties require a business licence in Calgary. 

Emergency contact

A host must post the name, phone number and email address (in a conspicuous location) of an emergency contact person who can be reached 24 hours a day. An emergency contact template is available here​

Ensure guests and enforcement authorities can address issues if they arise.

Guest record

A host must keep a record in English and in an electronic form that is satisfactory to the Chief Licence Inspector. Hosts must keep permanent records for each transaction and provide it to the Inspector upon demand. The record must include:

Ensure transparency of hosts for guests and the Chief Licence Inspector.​

Fines for Non-compliance

The City’s approach is to achieve voluntary compliance for bylaws whenever possible. This means we will work with hosts when possible to ensure they are complying with the bylaw. Failing to abide by the regulations can result in a $1,000 fine for each of the following offenses upon conviction:

Offense Section of the bylaw
Offer a room without a window  58.1(4)(a)
​Permit guests to sleep in a room without a window 58.1(4)(b)
Allow more than 2 adults per room 58.1(5)
Overlapping bookings 58.1(6)
Fail to include licence number on advertisement 58.1(7)
​Fail to post emergency contact information 58.1(8)
Fail to keep record 58.1(9)
Fail to provide records on demand 58.1(10)​
  • Short-Term Rental Study: What We Heard Reports

    Thank you for sharing your feedback to support Calgary's Short-Term Rental Study. The Phase 1 and Phase 2 What We Heard Reports are available now.

  • Improving short term rental impact to condo boards

    November 29, 2023

    Hear from The City’s Licensing teams as they discuss the evolving licensing requirements that affect the short-term rental industry. Stay up to date on how you can stay compliant and succeed in this dynamic market.

  • Are you a short-term rental host?

    Download our poster to place in your property for guests to access and download the Good Guide Guest!

    Unleash the power of exceptional guest etiquette with the Good Guest Guide.

Overview of the regulations

Short Term Rental - Tier 1

Licence category Short Term Rental - Tier 1

Number of Bookings

1

Number of Rooms

1-4

Number of Occupants

1-8 (Not including minors under age of 12)

Property Requirement

Primary/Secondary

Consecutive Days

30 or less

Business Licence Cost

$100

Fire Inspection Cost

$110

AHS Inspection Cost

N/A

Total Cost

$210

Short Term Rental - Tier 2

Licence category Short Term Rental - Tier 2

Number of Bookings

1

Number of Rooms

5+

Number of Occupants

9+ (Not including minors under age of 12)

Property Requirement

Primary/Secondary

Consecutive Days

30 or less

Business Licence Cost

$172

Fire Inspection Cost

$110

AHS Inspection Cost

N/A

Total Cost

$282

How much will it cost?

As of February 1, 2020, the Business Licence Bylaw includes a two-tiered business licence category for short term rental hosts. All hosts must have a separate short term business licence for each property they rent out.

Effective April 11, 2024, all licensees (Tier 1 and Tier 2) are required to undergo a fire inspection for their short-term rental property before the business licence will be issued. Annual fire inspections done by Calgary Fire Department may be required for Short Term Rental Licences being renewed. 

Tier Room Cost
Tier 1 1 to 4 rooms offered for rent $100 per property plus the cost of a fire inspection of $110 per property
Tier 2 5 or more rooms offered for rent  $172 per property plus the cost of a fire inspection of $110 per property

How long will it take?

Timelines indicated are not a guarantee and depend on volumes, application completeness, and the applicant’s timely replies to additional information requests from the City.

Review information on timelines and the approvals process

How to prepare your application

Once you know how and where your business will operate, you’re ready to apply.

For a smooth application, make sure you know the following information:

  • Business Activities
  • Location of Business
  • Fee payment at the time of application*
  • Ownership
  • Name of Business
  • Contact information for the business and owner
  • If you are applying online, a myID account
  • Two pieces of government issued identification

Apply

Tips for a smooth application process

Before you apply

Download the checklist and check each application requirement as you prepare to submit your application. Items listed on the checklist are the minimum requirements. We might need more information after we review your application.

Provide all required documents on the checklist, including drawings, supporting material, and any additional forms. If you are not sure if something is required, contact the Planning Services Centre

Use sample drawings to review what you need to include on your plans

Double check your documents are completed and make sure you have all required items on your plans before you upload them

After you apply

The Planning Services Centre may contact you for more information required for your application. Follow-up on requests for more information as quickly as possible. 

Use the Job Access Code (JAC) to check status updates for your application on calgary.ca/vista

  • You’ll get a JAC by e-mail after you’ve submitted your application. If you did not receive a JAC number, contact the Planning Services Centre.
  • Checking your application’s status using your JAC will provide you with timely updates about the status of your application

What is a complete application?

A complete application means that you have provided all the necessary requirements for our teams to complete their reviews. You should provide everything listed on the complete application requirement list, including plans, supporting documents, and payment.

For more information on the permit application process, please review https://www.calgary.ca/development/permits/process-faq.html

Apply online

To apply online, you need a myID account. Create a myID account.

We’re currently experiencing higher than seasonal application volumes, we apologize for delays. To check the status of your permit, go to vista.calgary.ca and enter in your Job Access Code (JAC) number

Apply in-person

Complete the application form.

Once you have gathered all required documents, you can apply for your permit in person by visiting the Planning Services Centre.

After you apply

How to check the status of your licence

After you submit your application online, you will get a confirmation email with a Job Access Code (JAC).

To track your application and check its status, enter your Job Access Code in Vista.

If you need help or have questions, contact our Planning Services Centre

What are the required approvals?

Calgary Fire Department Safety Approvals

To learn more about fire safety responsibilities for short term rental owners download the latest information on fire code requirements.

Download and review our Fire Safety Escape Plan

To learn more about fire safety responsibilities for short term rental owners download the latest information on fire code requirements here.

Comments, complaints and more information

For compliments or complaints regarding short term rentals, call 311, use the app or go to Calgary.ca/311

For more information about business licensing, visit: Calgary.ca/myBusiness and Bylaws related to businesses​.

For more on long-term rentals of secondary suites, visit calgary.ca/suites. Or learn more about other housing options, such as lodging housing.

 


Planning Services Centre

Hours:
Monday - Friday
8 a.m. - 4 p.m. (MT)

Live chat:
calgary.ca/livechat

Call:
403-268-5311

In person: 
Planning Services Centre,
3rd floor, Municipal building 
800 Macleod Trail SE

Book an eAppointment for in person services at appointment.calgary.ca

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