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After the first break in the Bearspaw South Feeder Main in June 2024, The City began to take action to stabilize our water system, understand the root causes of the issue, and make plans to replace the pipe. This work took on even more urgency after the second break in December 2025, and the findings of the Independent Panel Review.

At this pivotal moment in our organization, we are moving quickly and intentionally to ensure we have a reliable water system with the right infrastructure, systems and governance for generations to come.

Timeline of events

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June 2024 Bearspaw South Feeder main break

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First feeder main break, and discovery and repair of five additional “hot spots”

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August 2024 Results of pipe inspection reveal more areas of concern

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August/September 2024 Feeder main shut down for planned, urgent repairs along 21 pipe segments

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October 2024 Three additional segments of the feeder main are repaired

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December 2024 Associated Engineering and Pure Technologies Pipe Investigation, finds that several different factors may have contributed to the feeder main failure

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May 2025 APEGA Practice Review of The City of Calgary finds that The City’s engineering practices are in line with APEGA’s standards

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May 2025 Industry experts are selected to participate in Bearspaw Feeder Main Independent Review

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Fall 2025 Work begins on the North Calgary Water Servicing project

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December 2025 Request for Proposal issued for work to replace the Bearspaw South Feeder Main

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December 30, 2025 Second feeder main break, resulting in two weeks of water restrictions and repairs

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January 2026 Independent Panel presents the findings of their review to Council

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January 2026 Expedited work begins on the Bearspaw South Feeder Main replacement project, expected to be complete in December 2026

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February 2026 Administration presents a plan to implement the Independent Panel Recommendations, now called the Water Transformation Program

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March 2026 The feeder main is shut down for three and a half weeks to allow for reinforcements at nine pipe segments

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What we’re doing now

The Water Transformation Program outlines key actions that will stabilize our water system, build for the future, and transform the way we govern and operate our water utility.

Establishing independent oversight

We’re creating a Water Utility Oversight Board (WUOB) to provide Council with expert, independent advice on water system reliability, risk and major investment decisions. The WUOB is planned to be stood up by the end of this year.

Improving leadership and accountability

We’re building a dedicated Water Department, and currently recruiting a Chief Operating Officer (COO), Water to lead it.

The COO will be the single point of accountability for safe and reliable water services, supported by oversight from Council and the WUOB.

Reinforcing the old pipe and building a new one

We completed reinforcement work on the weakest segments of the pipe in March 2026. We’re moving fast to replace the feeder main in December 2026, reducing reliance on a single pipe.

We’re also accelerating other projects that will increase our system capacity, including the North Feeder Main and design work for the South Calgary Water Servicing Project.

Expanding inspection and monitoring

We’re increasing how and how often we inspect critical pipes to identify issues earlier.

This includes expanded condition assessments, continuous fibre‑optic acoustic monitoring and targeted inspections of the Bearspaw South Feeder Main to track pipe condition over time.

Strengthening emergency preparedness

We’ve strengthened our emergency readiness, so we’re better prepared to respond if risks are identified.

This includes updated emergency response plans, improved standby response capability and securing critical spare parts to support faster, safer repairs.

Improving planning and risk management

We’re embedding risk and asset integrity practices across the water system so the highest risk issues are identified earlier.

This work guides long-term planning and investment decisions and helps ensure reliability is built into how decisions are made, not handled after problems occur.

Improving transparency and tracking progress over time

We’re improving how we track and share progress. This includes regular public updates on system reliability and risks, governance and organizational changes, and progress on our Implementation Plan.

Regular reporting helps maintain focus on long‑term improvement, not just response to individual incidents.

What this means for Calgarians

  • More reliable water service

    Repairs, a replacement feeder main and increased system capacity reduce reliance on a single pipe and lower the risk of widespread service disruptions.

  • Clearer accountability

    Independent oversight and a single accountable leader help make it clear who is responsible for decisions that affect water safety, reliability and long-term planning.

  • Issues identified and addressed earlier

    Expanded inspection, monitoring and emergency preparedness help identify issues earlier and support faster, safer action when risks are found.

  • Long term reliability, not short-term fixes

    Stronger oversight, risk-based planning and regular public reporting help keep attention on system risks and priorities over time – not just response to individual incidents.

Reports and reviews

This section highlights select public reports and processes related to the work to improve Calgary’s water system.

Reports to Committee and Council

Implementation Plan update

February 2026

Bearspaw South Feedermain Independent Review Panel - Implementation plan and governance actions.

Quarterly update

March 2026

First quarterly report and approval of capital and operating resources required to deliver the plan.

WUOB compensation and selection report

May 2026

A report on the Water Utility Oversight Board’s compensation and selection process.

Quarterly Update

June 2026

Second quarterly update from the Water Transformation Program team. Report coming soon.

Reviews and investigations

Panel report

Panel report

Read more about The Independent Review Panel’s findings and recommendations following the Bearspaw Feeder Main failures.

Pipe investigation

Pipe investigation

This pipe investigation, led by Associated Engineering and Pure Technologies, examines what caused the feeder main to deteriorate and fail on June 5, 2024. 

APEGA practice review

APEGA practice review

The Association of Professional Engineers and Geoscientists of Alberta (APEGA) has released its findings after reviewing The City’s engineering practices APEGA practice review.

Provincial inspection

Provincial inspection

The Province is currently conducting an inspection into the governance and management of the Bearspaw South Feeder Main. We’re working with the Inspector to provide the information requested as part of this process.

Frequently asked questions

What is being done to prevent another feeder main failure?

We completed reinforcement work on the Bearspaw South Feeder Main and are building a new parallel water main.

We’ve strengthened inspection, monitoring and emergency preparedness to help identify and address risks earlier.

Our work to improve governance and accountability will also help prevent future failures.

Why is The City creating a dedicated water department?

The Panel found that Calgary’s water system needs clearer accountability, stronger oversight and a more consistent long‑term focus on safety and reliability.

Creating a dedicated water department, bringing all core water responsibilities under a single leadership team, makes it clearer who is responsible for major decisions and easier to manage risk over time.

What is the Water Utility Oversight Board (WUOB)?

The Water Utility Oversight Board is a new, independent advisory body established by City Council.

It will provide expert advice to Council on water system reliability, risk and major investment decisions.

Why do we need the WUOB?

Council created the Board following the Independent Review Panel’s findings, which identified the need for stronger oversight and clearer visibility into risks affecting Calgary’s water system.

The board will be made up of independent experts who can challenge assumptions and help Council make more informed decisions. 

When will the WUOB be in place?

The WUOB is currently in the process of being implemented and is expected to be in place by the end of the year. 

How will the WUOB work?

The Board will attend meetings throughout the year to review information and provide expert advice to Council, so that they can make more informed decisions. Day‑to‑day water operations will remain the responsibility of City Administration.

Background

Background

The Bearspaw South Feeder Main is one of the largest water pipes in Calgary’s network and supplies a significant portion of the city’s treated water. The feeder main experienced a break in June 2024 and a second break in December 2025, which increased urgency to reduce risk and strengthen system reliability.

Following the second break, we accelerated investigation, repair and reinforcement work to stabilize the system. We completed reinforcement work in April 2026.

To support long‑term reliability, we’re building a new, parallel water main of the same size as the existing pipe. The new pipe is expected to be completed by the end of this year and will reduce sole reliance on the original feeder main.