Caution | Outdoor water restrictions in effect

Stage 3 outdoor water restrictions are in effect. Learn more about how City services are impacted and what you can do during this stage.

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Critical water main break

Updated July 6, 2024 at 10:30 am

July 6 update

Calgary moves from Stage 4 to Stage 3 water restrictions effective today:
 
  • Water restrictions eased:  Outdoor hand watering with a watering can or container is allowed. More information on Stage 3 water restrictions here.
  • Fire ban lifted: The fire ban has been lifted, but Calgarians are urged to practice fire safety.
  • Public outdoor pools and spray parks: Local forecasts indicate Calgary will see high temperatures beginning this weekend, and these exemptions help us create safe spaces for all Calgarians looking for relief from the heat.
  • Street sweeping: Community street sweeping will resume July 8 and is expected to be completed later in July.
  • Water pick-up locations: Now that Calgarians are able to hand-water from their own tap, all residential water pick-up locations will be closed later today. The Ogden location for river water collection will remain open for landscaping businesses.
Water tap

Feeder main repair milestones

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Restoring water service

Infographic showing the four steps outlined in text below.

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Currently on Step 4: Stabilizing the system.

Pumps at Bearspaw Water Treatment Plant will be gradually turned on and water will start flowing through the network.

Step 1: Fill the feeder main (1-2 days). The increase in pressure could result in further breaks. We will be using acoustic monitors to listen for more wire breaks.

Step 2: Flushing the pipe (1 day). Treated water is needed to clean the feeder main. The water will exit through values and fire hydrants and be decholorinted before entering the river. This will happen at the north side of Edworthy Park. Closures will be in place.

Step 3: Testing the water (1 day). Water samples will be sent to a lab for analysis to make it's safe for the public. Results will be reviewed by Alberta Health Services and Environment and Protected Areas. 

Step 4: Stabilize the system (3-5 days): Pumps at Bearspaw Water Treatment Plant will be gradually turned on and water will start flowing through the network.

To restore service to the feeder main and stabilize the system, we need to move carefully. Each step has risks and could create setbacks. 

Daily water usage

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  • Water pick-up locations

    Now that Calgarians are able to hand-water from their own tap, all residential water pick-up locations will be closed later today. The Ogden location for river water collection will remain open for landscaping businesses.

  • Outdoor water restrictions are in place

    Under the Stage 3 restrictions, hand watering of plants with a watering can is allowed. For businesses, water for construction purposes is allowed.

  • Progress on the fix

    Daily updates on our progress on the feeder main repair.

  • Alberta Health Services

    Health and safety water cleanliness information.

Service interruptions

Some City services are affected by the water main break.

Learn more about interrupted services
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