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Water Saving Tips, FAQs, more information

Bylaws related to fire hydrants

For safety reasons, the Calgary Fire Department needs clear access to fire hydrants near your property. You can't have anything blocking them, like hedges, shrubs, trees, fences, or stored items. There should be a clearance of two (2) metres on each side and one (1) metre on the side farthest from the street. Nothing can be built there, only grass planted.

Fire hydrant placement

Fines for violations of these regulations are $1,500.​​

Fire hydrants regulations are found in section 41 of the Water Utility Bylaw​. This is an overview of these regulations. Please refer to the actual bylaw for more detailed information. Original copies of the bylaw are available at the City Clerk's office.

For more information about fire hydrants, including how to report a hydrant issue, visit Fire Hydrants in Calgary. For other water-related bylaw information, visit Bylaws related to water.

Filing a complaint

If you know of a bylaw infraction and would like to report it, please call 311 (from within Calgary) or 403-268-CITY (2489) (from outside Calgary) or use the 311 app or:

Submit a complaint online

To help us respond faster, please be ready with the following information:

  • Your name and address
  • A primary and alternate phone number
  • The address and exact location of the property for which you wish to register a complaint
  • A brief and concise description of the complaint

This information will remain confidential. No anonymous complaints will be accepted - you must identify yourself with the 311 service representative.

Please include any related photos when reporting a complaint with the 311 app. This will assist the investigating officer.

Learn more about filing a bylaw complaint and the process.

Related topics

  • Water

    Learn about bylaws related to water.

  • Street use

    Learn about bylaws and permits related to streets.

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