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Bylaws related to idling and reduction signs

Our Community Standards Bylaw prohibits trucks in residential areas from idling for longer than 20 minutes or within 150 metres of a residential development.

To help reduce idling, we have developed a sign that can be posted in problem areas. You may download, print, and use this sign.

Green plastic idling signs (maximum number of two per customer) are available at no charge, and white metal idling signs are available for purchase at:

Traffic Permits Counter
Main Floor Building E, Manchester Centre
2808 Spiller Road SE, Calgary
Fax: 403-268-5850
Open: 8 a.m. to 4:30 p.m. Monday through Friday

Please note: signs must not be installed on City right-of-way.

Request signage

To request more information on idling signage, please call 3-1-1 (from within Calgary) or 403-268-CITY (2489) (from outside Calgary).​

Filing a complaint

If you know of a bylaw infraction and would like to report it, please call 311 (from within Calgary) or 403-268-CITY (2489) (from outside Calgary) or use the 311 app or:

Submit a complaint online

To help us respond faster, please be ready with the following information:

  • Your name and address
  • A primary and alternate phone number
  • The address and exact location of the property for which you wish to register a complaint
  • A brief and concise description of the complaint

This information will remain confidential. No anonymous complaints will be accepted - you must identify yourself with the 311 service representative.

Please include any related photos when reporting a complaint with the 311 app. This will assist the investigating officer.

Learn more about filing a bylaw complaint and the process.

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