Payments can be made at most banks either in person or through the banks online or telephone banking systems for:

• Utility bills
• Property and business taxes  (when submitting payment, ensure adequate time for payments to be processed and received prior to the deadline.)
• Animal licences
• Corporate invoices

TIPP (Tax Instalment Payment Plan)

With TIPP, you pay the same amount as your annual property tax bill. But instead of paying one large lump sum payment in June, smaller monthly payments automatically come out of your bank the first day of every month.  Smaller monthly payments help you save time and money by making your budgeting easier and removing the risk of late payment penalties. The 2025 property tax deadline doesn’t apply to property owners enrolled in TIPP by June 30. Property owners can join TIPP online quickly and easily. 

Payments can be made at The City of Calgary Municipal Building for:

• ENMAX bills
• Property and business taxes
• Animal licences
• Transit passes and tickets
• Seniors bus passes
• Low income and low income seniors bus passes
• Parking tickets
• Corporate invoices, other accounts payable

In person (cashier): 
Municipal Building
Location: 3rd Floor, 800 Macleod Trail S.E.
Hours of operation: Monday to Friday, 8 a.m. to 4:30 p.m.

We accept cash, cheque or Interac only.

Municipal Building
Location: 3rd Floor, 800 Macleod Trail S.E.
Hours of operation: Monday to Friday, 6 a.m. to 6 p.m.

Location: outside wall of The Calgary Municipal Building, 3 Street S.E.
Hours of operation: anytime

Municipal Building
Location: 3rd Floor, 800 Macleod Trail S.E.
Hours of operation: Monday to Friday, 8 a.m. to 4:30 p.m. 

On May 14, The City mailed approximately 585,000 property tax bills to residential and non-residential property owners. Property tax is due Monday, June 30.

A late payment penalty of seven per cent will be applied to any unpaid portion of property tax on July 1. The late payment penalty applies to all accounts that pay after the June 30 due date, including property owners who did not receive their tax bill in the mail.

The May 14 mailing was completed several weeks earlier than a typical year to ensure delivery of the bills prior to a potential postal strike. Property owners should receive their property tax bill in the mail by May 23. Property owners who have not received that bill by that time, can obtain a statement of contact by calling 311 or view their tax bill through our secure website calgary.ca/mytax.

To ensure your property tax payment is received by The City by the June 30 deadline, do not mail your property tax payment. We offer multiple ways for property owners to pay their tax bill, the most popular way is monthly, through The City’s Tax Instalment Payment Plan (TIPP). The property tax deadline doesn’t apply to property owners enrolled in TIPP by June 30. Learn more about payment options here Property tax payment options. 

Property owners looking for information on payment options, as well as property tax assistance programs available to eligible homeowners, can visit calgary.ca/propertytax.

Most property owners (or their authorized representative) can respond to a request for property information online by following the instructions here: Assessment Request for Information (ARFI).

 Submit payments at pets.calgary.ca.

To obtain a new cat or dog licence by phone please call 311 from within Calgary or call 403-268-CITY (2489) from outside of Calgary.

Payment is accepted using VISA, MasterCard or American Express credit cards.

Note: If you wish to pay using a pre-paid credit card, please ask the 311 operator to transfer your call to Animal Services. 

Animal Services
Location: 2201 Portland St. S.E.
Hours of operation: Monday to Friday, 10 a.m. to 6 p.m.
Saturdays and Sundays, 10 a.m. to 4 p.m.

We accept cheque, cash, debit or credit card.

You can apply and pay for home improvement project permits that might require City approvals at www.calgary.ca/myHome. You can also apply online for your business licence and related permits online at www.calgary.ca/mybusiness.

Planning Services Centre
Location: Municipal Building, 3rd Floor (800 Macleod Trail S.E.)
Hours of operation: Monday – Friday, 8 a.m. to 4:30 p.m.

Or contact: 403-268-5311

Citizen submissions concerning a matter being discussed at a public hearing may be hand delivered or couriered to:

• 700 Macleod Trail S.E., Calgary, Alberta, T2G 2M3.

• Faxed to: 403-268-2362,
• Emailed to: cityclerk@calgary.ca.

Submissions to the Assessment Review Board (ARB), Subdivision and Development Appeal Board (SDAB) and the Licence and Community Standards Appeal Board (LCSAB) can be faxed, emailed or made in person or by courier to:

• Quasi-judicial board submissions
  Location: Fourth floor, 1212 31 Ave. N.E.
  Hours of operation: during regular business hours

More information is available online at calgary.ca/tribunals. 

Applications for Fair Entry can be completed online at calgary.ca/FairEntry, faxed to 403-268-2596, or dropped off in-person at:

• Municipal Building
  Location: 3rd Floor, 800 Macleod Trail S.E.
  Hours of operation: Monday to Friday, 8 a.m. to 6 p.m.

• Calgary Public Library, Village Square Branch
  Location: 2623 56 Street N.E.
  Hours of operation: Monday to Thursday, 9 a.m. to 9 p.m.
  Friday, 9 a.m. to 6 p.m.
  Saturday, 10 a.m. to 5 p.m.

• If an email address has been provided, notification letters will be sent using that method.
• If no email address has been provided, applicants can check the calgary.ca/FairEntry website to view the current processing date or call 311 to inquire about their application status.