Noise complaints - Frequently asked questions

Do you measure noise from loud parties using decibel levels?

No, a decibel measure is not taken in this case. The intent of the Community Standard Bylaw is to allow people to enjoy themselves without causing a disturbance to their neighbours. A decibel reading is not effective in measuring the impact noise levels have on others.

How can I prevent noise from a loud party?

If you want the noise to stop immediately or if you think the noise is caused by criminal activity, notify Calgary Police Services at 403-266-1234.

To request an investigation by Calgary Community Standards, call 3-1-1 (from within Calgary) or 403-268-CITY (2489) (from outside Calgary).

To aid us in responding faster, please be ready with the following information:

  • ​Your name and address.
  • A primary and alternate phone number.
  • The address and exact location of the property for which you wish to register a complaint.
  • A brief and concise description of the complaint.

This information will remain confidential. No anonymous complaints will be accepted - you must identify yourself to the 3-1-1 service representative.

What is The City of Calgary's process for handling noise complaints?

We handle noise complaints in a manner similar to other types of complaints.

  • ​​​​The information is assigned a file number and entered into the computer system.
  • A copy of the complaint and all supporting documentation is forwarded to a bylaw enforcement or peace officer in that area.
  • The assigned officer will visit the location of the infraction described in the complaint. Due to the high volume of complaints registered and limited City resources, it can take several days before an initial visit occurs.
  • Complaints are handled on a priority basis. Priority is given to those with a serious public safety implication.
  • If there appears to be a bylaw infraction, the procedure will depend upon the type of infraction.

How much can The City of Calgary fine a property owner for neglecting the complaint against them?

A peace officer will follow standard procedures for dealing with a noise complaint. The focus is on resolving the issue through education. If the property owner does not comply, they could be fined $250.

Do you enforce vehicle/stereo noise?

Vehicle/stereo noise on public property falls under the Traffic Bylaw 26M96. For matters requiring immediate assistance, please contact the Calgary Police Service. For ongoing vehicle noise concerns, please contact The City of Calgary by calling 3-1-1 (from within Calgary) or 403-268-CITY (2489) (from outside Calgary).

Filing a complaint

If you know of a noise bylaw infraction and would like to report it, please call 311 (from within Calgary) or 403-268-CITY (2489) (from outside Calgary), use the 311 app or online below.

File a non-animal noise complaint
File an animal noise complaint

If the noise is caused by a criminal activity, call the Calgary Police Service at 403-266-1234 or if it is related to an emergency, dial 911.

To help us respond faster, please be ready with the following information:

  • Your name and address.
  • A primary and alternate phone number.
  • The address and exact location of the property for which you wish to register a complaint.
  • A brief and concise description of the complaint.

This information will remain confidential. No anonymous complaints will be accepted - you must identify yourself with the 311 service representative.

Learn more about filing a bylaw complaint and the process

Related topics

  • Animal noise

    Animal Owners must supervise their pets when outside so they do not cause a nuisance by their behaviour, including barking. This is covered under the Responsible Pet Ownership Bylaw.

  • Noise on residential properties

    Citizens have the right not to be disturbed by noise and have the responsibility to not make noise that disturbs others.

  • Noise in non-residential developments

    In Calgary, citizens have the right to not be disturbed by noise and have the responsibility to not make noise that disturbs others.

  • Traffic or vehicle noise

    Any vehicle in motion emitting noise measured at 96 decibels or more by a sound pressure level meter is “objectionable noise” and is in contravention of the Traffic Bylaw.

  • Noise at major events

    Major events exceeding permissible noise levels according to Community Standards Bylaw 32M2023 must apply for a noise exemption permit.

  • Noise exempt permit

    A noise exemption permit is a short-term permit that lets you break the rules of the Community Standards Bylaw when it comes to making noise. You can use it from 10 p.m. to 7 a.m. on weekdays and from 10 p.m. to 9 a.m. on Sundays and holidays.

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