Jasper fire evacuees
For evacuees needing continued support
If you are facing an emergent need for food, medication, temporary shelter or emergency basic dental services, call the Income Support Contact Centre (available 24/7) toll free at 1-866-644-5135.
If you require housing in Jasper please fill out the Housing Application. If you lived in staff housing before the wildfire, please also contact your employer to discuss your housing options.
Information for evacuees
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Get information and resources from the Municipality of Jasper.
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Get updates on major active emergencies and recovery information in Alberta.
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Even if you do not require lodging, you should register with the province.
Resources for evacuees
We understand that this is a challenging time, and there are resources available to support you. If you need any help or guidance, please don’t hesitate to reach out to any of the resources listed.
Financial resources
Government of Alberta assistance
Albertans, including temporary foreign workers, may also be eligible to receive a one-time payment of $1,250 for each adult and an additional $500 for each child under 18.
If you are facing an emergent need for food, medication, temporary shelter or emergency basic dental services, call the Income Support Contact Centre (available 24/7) toll free at 1-866-644-5135
24-hour Emergency Income Support Contact Centre
Get emergency financial assistance to help with basic needs like shelter, food, clothing and transportation.
Hours: 24/7
Toll free: 1-866-644-5135
Email: css.iscc@gov.ab.ca
Web: https://www.alberta.ca/income-support
Canadian Red Cross relief for Jasper residents
The Canadian Red Cross is distributing $750 in one-time financial assistance per household for people evacuated from their primary residence in Jasper.
Canadian Red Cross is also distributing an additional $500 in one-time financial assistance per household for people who are registered and whose primary residence is in Jasper. This assistance is meant to help respond to ongoing needs such as food, transportation, or clean-up supplies as people begin returning to Jasper, and to support those who are unable to return.
To access this assistance, people must be registered with the Red Cross. Canadian Red Cross will verify eligibility for this assistance based on information submitted during registration.
People who have not yet registered with the Red Cross are encouraged to do so online at www.redcross.ca/albertawildfires or by calling 1-800-863-6582 between 8 a.m. and 8 p.m. MT.
Residents of another country
- If you are a resident of another country and require assistance, please reach out to your Embassy or Consular Office.
- If you are a Temporary Foreign Worker and require assistance, please contact the Temporary Foreign Worker Advisory Office (TFWAO) at 1-877-944-9955.
Government services
Service Canada provides a single access point to a wide range of government services and benefits. Visit Services Canada or call 1-800-O-CANADA (1-800-622-6232) to access programs, services, and benefits.
Health care resources
Alberta Health Services
To find the right resource or service for your needs, visit the AHS Wildfire resources page.
Health Link - 811
Free 24/7 advice from a nurse and general health information. Dial 811 or visit Health Link to access this service.
Mental health and emotional wellness
We know this is a difficult time. The following resources are available to help you.
- Alberta Health Services Mental Health Line - 1-877-303-2642, available 24/7
- Crisis text line - text CONNECT to 741741
- Kids Help Phone - 1-800-668-6868
- 211 - phone, text or chat. Free, confidential and multilingual assistance
Programs and services
Contact Alberta Supports for access to services and programs for seniors, people with disabilities, parents and families, homelessness and financial assistance, call the Alberta Supports Centre at 1-877-644-9992
Pharmacy and prescriptions
For pharmacy information and support, call Alberta Supports Centre at 1-877-644-9992.
Home care
If you need home care, or urgent home care needs (ie. requiring a lift), contact the general intake line at 403-943-1920 or 1-888-943-1920.
Indigenous support
For Indigenous support, contact Alberta Health Services Indigenous Support at 1-844-944-4744.
Things to do
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The City of Calgary offers fun, FREE activities for children, youth, adults and families. These safe, supervised programs are great for making new friends and learning new activities.
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Calgary Public Library is offering complimentary, non-resident memberships to anyone evacuated from wildfires.
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The YMCA is offering free drop-in access for residents of Jasper.
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Check out some outdoor activities and things to do in Calgary.
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National Music Centre is offering free admission to anyone evacuated from wildfires in Alberta.
Getting around Calgary
Calgary Transit
Call 403-262-1000 or visit www.calgarytransit.com for information.
Calgary Pathways
Visit www.calgary.ca/bike-walk-roll/maps.html for information.
How can Calgarians help
Donations
If you would like to donate money to support disaster relief for Jasper, you can find a few places here:
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Supports disaster response to those affected in Jasper.
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List of agencies for short and long-term recovery funding for Jasper.
Any companies, individuals or organizations that would like to offer support to those impacted by the wildfires, can email their offers to EmergencySupportOffers@gov.ab.ca.
Frequently asked questions
Where can people donate, volunteer or support evacuees?
Any companies, individuals or organizations that would like to offer support to those impacted by the wildfires, can email their offers to EmergencySupportOffers@gov.ab.ca.
Can I offer my house as an accommodation?
We thank Calgarians and others who are generously seeking to help the Jasper wildfire evacuees. Any companies, individuals or organizations that would like to offer support to those impacted by the wildfires, can email their offers to EmergencySupportOffers@gov.ab.ca.