Customer review period
Annual property assessment notices are mailed in January. When you receive yours, be sure to review it during the Customer Review Period, which lasts 67 days after your assessment notice is mailed.
Check your notice for your Customer Review Period dates, as they can vary.
What is the Customer Review Period?
This is your opportunity to check the accuracy of your property assessment and learn how it was determined. This is a free service offered outside of the formal Assessment Review Board (ARB) complaint process.
We encourage you to call us at 403-268-2888 if any changes, errors, or adjustments are needed. We can discuss and update your property information during this time. If these changes affect the assessment value, we’ll make the adjustments and send an updated notice.
What to look for when reviewing the assessment notice:
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Is your market value assessment a reasonable estimate as of July 1, 2024?
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Are the factual property details we have on record correct?
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Is your assessment equitable when compared with others in your neighbourhood?
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Translations
Español | Arabic | Français | ਪੰਜਾਬੀ | 简体中文 | 繁体中文
We provide accessible and translated information. We want to ensure that all property owners can review and understand their assessment.
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Assessment Search can help
Assessment Search secure login provides tools and resources to help you review your assessment. Use these tools to see how your property's value compares to similar properties in your neighbourhood. If you notice an error, call us. We might ask for pictures or for permission to inspect your property and confirm discrepancies.
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Create an Assessment Search account. New to Assessment Search? Learn how to set up your account for the first time. |
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Property Details report. This contains specific information we have on record about your property. |
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Sales Search. This includes real estate market sales on residential, multi-residential and non-residential properties. |
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Property Search. Offers site-specific information, such as building area, year of construction and influences for each property we have on the Assessment Roll. |
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Community Search. Offers community comparisons by single residential homes and residential condominiums. |
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Market Trends report. Information on how your property is assessed and data and insights to understand the market conditions. |
When to file an Assessment Review Board complaint
You may file a complaint with the Assessment Review Board, which is separate from The City of Calgary. They hear complaints, ensure they are handled fairly, and decide the outcome.
Property owners may file a complaint with the ARB before the Final Date to File a Complaint on the front of this notice. The complaint form, complaint agent authorization form, and more information are available at calgaryarb.ca or 403-268-5858.