Service plans and budgets
City service value and continuous improvements
City services enrich our quality of life. They help make Calgary one of the most livable cities in the world, according to The Economist.
As Calgarians, we understand the importance of delivering affordable services. Our goal is to maximize the value of public funds. We ensure we do this in a fiscally responsible way.
We make continuous improvements to meet Calgarians' changing needs. Learn more about these efforts and how we provide value.
How we're making a difference
Explore our 2023-2026 service plans and budgets
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Safe and affordable homes for lower-income Calgarians
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An impartial way to challenge City assessment, development, subdivision & more
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Creating vibrant, unique and community based public art and cultural opportunities to enhance and engage you
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Reviews and issues building permits, inspects projects under construction, and deals with site safety concerns
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Grants licenses and inspects business operations to ensure public safety and regulatory compliance
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Maintains standards in your community for safe, healthy and harmonious neighbourhoods
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Connects you with emergency services from your phone
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Safe, fair & accessible feedback & participation in our government
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Public information & City service delivery support
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Providing independent and objective audit, advisory and investigative services
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Burial options and perpetual care services. Mandated by the provincial Cemeteries Act
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Give land-use policies, guidelines and plans to inform and guide the development of Calgary from homes and businesses to communities and industry
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Providing leadership, strategies, programs, and support to plan for and manage climate and environmental issues
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Planning and policies that support all Calgarians' social wellbeing
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Building a resilient city and future-ready organization
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Managing revenue sources such as franchise fees, general revenue, investment income and financial charges
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Keeping people, information and assets safe and secure
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Providing governance structures and processes
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Providing reliable and accessible City data
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Reviews and approves all land development proposals to align with regulations, legislation, bylaws, and community fit
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Supporting a vibrant, diverse and resilient economy, building Calgary's global reputation and encouraging entrepreneurs. A Calgary Civic Partner
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Handles preparation of and response to major emergencies, disasters, and City business disruptions
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Providing organizational leadership and corporate oversight
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Providing access to City facilities that are safe, accessible and service-oriented
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Providing a disciplined and responsive fiscal framwork
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Responds to and addresses fires, medical emergencies, car accidents, hazardous spills and specialized rescues
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Enhancing your safety by ensuring compliance to fire codes, minimizing fire risks and protecting lives, property and the environment
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Providing fire and life safety education and prevention to you, to create safer living in Calgary
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Providing reliable and efficient vehicles and equipment
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Supporting The City of Calgary employee experience
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Supporting infrastructure projects for public safety, regulatory compliance and investment optimization
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Monitoring the operational risks of The City
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Managing the delivery of all technology solutions
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Development and sales of City-owned land
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Providing legal advice to Council & Committees and all City departments
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Loaning books and other materials, while supporting learning, discussion, and community programs. A Calgary Civic Partner
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Elected officials responsible for setting the vision for Calgary
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Empowering you to cast a ballot for municipal candidates through a fair, transparent and balanced process
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Fostering social inclusion, participation and a sense of belonging
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Developing and implementing policies, standards, and programs to advance a culture of safety
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Provides on- and off-street public parking and enforcement of Calgary's parking policies and bylaws
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Caring for Calgary's green spaces to ensure a green future for our city, and make your life better, every day
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Regulating and ensuring pet ownership while providing many animal-related service
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Crime prevention and education, law enforcement and criminal investigations to make Calgary a safer place to live
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Procurement, inventory and warehouse services
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Prepares property value assessments to distribute local taxes
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Safe, effective, reliable and affordable public transport
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Handles City real estate transactions for sustainable land management
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Provides the structure and tools to manage, protect, preserve and release records by The City
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Providing you accessible places and affordable spaces to play, work out and relax
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Plans, designs, builds and maintains sidewalks and pathways that help get you where you want to go
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Delivering services in communities to support, protect and enrich Calgarians' lives
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Safe, reliable and affordable transportation through specialized buses, vans, and taxis for differently abled Calgarians
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Collection and management of rain and snow/ice melt, protecting you, your property and our environment
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Providing marketing and communications consulting, strategy and tactics that align with The City’s brand
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Building and maintaining your network of Calgary streets to keep you safe with reliable roads throughout Calgary
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Ensures property taxes are correctly billed and collected
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Regulates drivers, vehicles and companies to ensure you have a safe ride
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Cares for, and grows your urban trees for improved quality of life and environmental benefits
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Collects and manages waste, landfills, recycling, and composting programs
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Capture and treatment of Calgary's wastewater; protects public health, property, and the environment
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Treatment and delivery of your drinking water, ensuring public health and long-term sustainability of a precious resource