As a certified cross-connection tester, you have an important role in ensuring compliance with Calgary’s Water Utility Bylaw.

Whether it’s installing, replacing or repairing cross-connection devices, performing annual tests or submitting the reports, your efforts help protect Calgary’s drinking water system.

As per The City’s Water Utility Bylaw:

  • Cross-connection devices must be registered and tested at installation.
  • Devices must also be tested at the time the device is cleaned, repaired, or replaced, and at least once per year.
  • Devices protecting irrigation systems are only required to be tested when the irrigation system is turned on for the season, if the system isn’t used the device does not need to be tested.
  • Failed cross connection devices must be repaired or replaced within 5 business days.

Frequently asked questions (FAQ's)

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Instructional videos

  • Cross Connections for Testers

    This video provides an overview of the resources that can be found on The City of Calgary cross connections for testers page found at calgary.ca/cctesters.

  • New locations and replacement assemblies

    This video goes over the requirements when entering a new location and demonstrates how to enter test reports for new or replacement assemblies.

  • Existing locations and assemblies and annual reports

    This video demonstrates how to search for existing locations and assemblies, enter an annual test report and review the post report.

  • Returned Reports

    This video demonstrates how to review, edit and resubmit a report that was returned to you by the Data & Compliance team.

  • Test reports page

    This video provides as overview of the test reports page, including how to filter based on specific parameters and how to view a report.

  • Profile page

    This video demonstrates how to update your profile information, including tester certification and Local Registration.

  • Service provider information

    This video demonstrates how to update your service provider information and calibration certificates for test kits.

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