Cross connections for testers
As a certified cross-connection tester, you have an important role in ensuring compliance with Calgary’s Water Utility Bylaw.
Whether it’s installing, replacing or repairing cross-connection devices, performing annual tests or submitting the reports, your efforts help protect Calgary’s drinking water system.
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Your City of Calgary Local Registration is due annually. Submit this form using SwiftComply or the Tester Online Service Request.
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This guide will help you navigate your authentication process once you have received your invitation email.
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Watch Video, Follow instructions from the creators of SwiftComply!
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Tips for searching for serial numbers, addresses, uploading certification, registrations and more…
As per The City’s Water Utility Bylaw:
- Cross-connection devices must be registered and tested at installation.
- Devices must also be tested at the time the device is cleaned, repaired, or replaced, and at least once per year.
- Devices protecting irrigation systems are only required to be tested when the irrigation system is turned on for the season, if the system isn’t used the device does not need to be tested.
- Failed cross connection devices must be repaired or replaced within 5 business days.
Frequently asked questions (FAQ's)
Instructional videos
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Cross Connections for Testers
This video provides an overview of the resources that can be found on The City of Calgary cross connections for testers page found at calgary.ca/cctesters.
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New locations and replacement assemblies
This video goes over the requirements when entering a new location and demonstrates how to enter test reports for new or replacement assemblies.
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Existing locations and assemblies and annual reports
This video demonstrates how to search for existing locations and assemblies, enter an annual test report and review the post report.
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Returned Reports
This video demonstrates how to review, edit and resubmit a report that was returned to you by the Data & Compliance team.
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Test reports page
This video provides as overview of the test reports page, including how to filter based on specific parameters and how to view a report.
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Profile page
This video demonstrates how to update your profile information, including tester certification and Local Registration.
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Service provider information
This video demonstrates how to update your service provider information and calibration certificates for test kits.