Wheelchair Accessible Vehicle Calgary

Wheelchair Accessible Vehicle (WAV) Calgary

Wheelchair Accessible Vehicle Calgary (WAV Calgary) is a central dispatch service for all wheelchair accessible taxis operating in Calgary. This is an on-demand service, priced at regular taxi metered rates.​​​​​

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The City is introducing this service as a two-year pilot, from December 2019 to December 2021, with the intention of continuing the service permanently following the pilot. 

Who the service is designed for

Wheelchair Accessible Vehicle Calgary is for people who use wheelchairs or mobility scooters, either on a long-term or short-term basis.

How the service works

Book your taxi trip using the smart phone app, website or phone. To book by phone, you call Wheelchair Accessible Vehicle Calgary (403-974-1110​) and the closest available taxi will be dispatched to anywhere in Calgary and give you the approximate wait time. There is no pre-registration required for this on-demand service. At this time, you cannot book a rideshare vehicle using this service.

Pricing

The amount charged to customers is the metered rate.

Book through the web site

Phone apps are available from the website.

Book a wheelchair accessible vehicle


Or call 403-974-1110

Compliments or complaints

If you would like to compliment a driver or you have a concern or complaint about this service - call 311, use the app or submit your service request using Calgary.ca/311​.

Submit a compliment
Submit a concern


All complaints are thoroughly investigated by Calgary’s Vehicle for Hire office.

To find information on Calgary Transit Access visit calgarytransit.com/calgary-transit-access.​

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Frequently Asked Questions

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