Assistive Alerting Devices for Deaf and hard of hearing

Assistive alerting devices program

The Calgary Fire Department (CFD) provides free assistive alerting devices to eligible Deaf and hard-of-hearing Calgarians. These devices are designed to provide early warning safety alerts for smoke and carbon monoxide emergencies.

This program is funded by The City of Calgary’s Equity in Service Delivery Fund, which supports initiatives that ensure equitable access to essential services. The Calgary Fire Department is committed to providing resources that enhance safety for all Calgarians.

About the assistive alerting devices

The assistive alerting devices provide multiple ways of alerting individuals of emergencies, including:

  • Flashing strobe lights: Visual warnings triggered by smoke or carbon monoxide detection.
  • Bed or pillow shakers: Vibrate to wake individuals during emergencies.
  • Loud, low-pitched audio signals: Designed specifically for individuals with hearing loss.

Eligibility requirements

To qualify for a device at no cost, applicants must:

  • Self-identify as Deaf or hard of hearing.
  • Live within Calgary city limits.
  • Be enrolled in a financial support program, such as Assured Income for the Severely Handicapped (AISH) or Fair Entry, or reside in an Affordable Housing development.

How to apply

If you meet the eligibility criteria noted above, you can apply by contacting the Community Safety Team at CommunitySafety@calgary.ca. The team will guide you through the application process and provide more information about the program.

In addition to the assistive alerting devices, the CFD is offering door hangers and stickers that alert first responders there is someone with hearing loss in the home. If you are interested in these items, you can request them through 311. For TTY service, call 711 and request 311. 

Other resources

  • Smoke alarms

    Working smoke alarms save lives. When properly installed, tested, and maintained, smoke alarms provide the best early warning system in the event of a house fire.

  • Carbon monoxide alarms

    CO alarms provide the only warning of dangerous CO gases in your home.

  • In your home

    Make sure your home is safe so that you are prepared in the case of an emergency.

  • Fire safety for seniors

    As you get older, there are additional safety precautions you should be aware of to make sure you can escape from a fire.

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