Community Safety Investment Framework funding allocations

East Calgary Ambassador Program: to support those most vulnerable in the community to access referrals and to help the communities to be safe and inclusive.

Outreach and Cultural Reconnection: to ensure urban Indigenous peoples and unhoused community members have access to necessities, mental health support, cultural support and access to vital services after crisis. Ensuring community wellness and promoting accessing community supports.

Circle of Wisdom Elders Senior Wellness Project: to support Circle of Wisdom with in-home support, one to one support, risk assessment prior to Indigenous seniors accessing crisis services.

Mental Health and Addictions Outreach Initiative (MAOI) Expansion: to provide supports to street-involved people experiencing addiction and mental health issues.

HELP (Human-centered Engagement Liaison and Partnership) team: to provide a trauma-informed, culturally aware, and timely service that reaches individuals struggling with substance use at the street level. *Funding of this program is shared with the Calgary Police Service. The indicated funded amount reflects the contribution from the City of Calgary.

Ambassador Program: to increase the availability of non-emergency support and outreach services and to have a friendly presence in the greater downtown area.

The Tapestry Project: To facilitate access to mental health support amongst members of Calgary’s diverse ethnocultural communities through community outreach, awareness raising, system navigation, and capacity building.

Calgary Sexual Violence Crisis Response: to enhance sexual violence crisis services for individuals who have experienced a recent sexual assault, by providing information, options, and advocacy that empower individual survivors to choose the path to healing that best fits for them in the context of their individual lives and values.

Dermot Baldwin Way Response: Supporting homeless Calgarians in their journey towards finding stability and permanence in housing. In addition to serving those within the shelter system, the program engages those who may not be accessing shelter services.

$298,000

Mental Health & Addictions Systems Navigation Support Program: This program provides assistance to clients who are struggling with mental health or addictions, helping them navigate Calgary's mental health & additions system, moving them forward in their housing and recovery journeys.

Sheldon Chumir Urgent Care Social Work Wrap-Around Care: to provide a responsive, expansive service for people in crisis, to address the systemic barriers those most vulnerable are having at accessing services in Calgary.

Newcomers Therapeutic Crisis Intervention: to provide therapy support in first-language services for newcomer clients within the first 24 hours of receiving a referral, and offer 24/7 support for newcomer youth referrals.

Connect2Care Community Crisis Response: to provide timely crisis intervention for vulnerable Calgarians and to improve access to community services through care coordination and systems navigation.

Enhanced Crisis Supports for Those At-Risk of Suicide: To provide immediate, single point, multiple modality access for Calgarians in suicidal crisis and their families, and provide 24/7 wrap-around support to individuals at risk of suicide.

Community Information Exchange and Community Connect YYC Collaboration: A collaborative project to reduce siloed work through effective processes and technological integration. This collaboration aims to create a more integrated and impactful support system for individuals with complex needs.

We Are Together: to provide supportive listening in a culturally responsive way and connect callers with community services through 24/7 non-emergency response to a crisis.

Crisis Line Enhancement: to increase accessibility of crisis lines by providing an option of online text-based crisis support.

Road To Recovery (RTR): To provide culturally and linguistically responsive crisis response for East Africans residing in Calgary.

Enhancing Unison's Elder Abuse Resource Line (EARL): to ensure that Black and Racialized seniors are appropriately supported when accessing the EARL line and that supports are available to a greater number of Calgarians.  

HERCONNECT: A community centered and community-driven program to address mental health and addiction issues among black immigrant girls, women and their families.

Multi-disciplinary Team Coordinator and Integrated Case Management: to provide dedicated staffing responsible for integrated case management response to crisis.

Collaborative Outreach Preventing Exploitation - Community Response Model Triage: to provide a collaborative and coordinated approach to triage and case management supports for youth at risk of or engaged in sexual exploitation in the city of Calgary.

Nisa Homes - Remote Casework Program (RCP): to provide support to vulnerable and marginalized women experiencing domestic violence and poverty through outreach and remote casework.

Rapid Response: to provide quick response to those from the South Asian community in immediate need of Mental Health and Addiction counselling services.

EXIT Program Crisis/Triage Initiative: to facilitate and support immediate safe exit from sexual exploitation for women age 16+ and their children.

Peer Crisis Support: to support the expanded crisis triage and emergency response for clients impacted by domestic violence across Calgary.

Mental Health and Counselling for East African Communities: To provide comprehensive, culturally-informed crisis supports.

BENCH: Building Equitable Newcomer Crisis Help: to increase engagement with and uptake of crisis services by providing equitable culturally and linguistically relevant primary crisis services for Black, Racialized, and equity-seeking groups that address current barriers

SEEDreach: to provide more accessible care to individuals experiencing crisis and streamline access to other services.

Action Table Calgary (ATC) is a new community approach that will help Calgarians with multiple risk factors urgently needing help. The partnership between United Way of Calgary and Area, The City of Calgary and the Calgary Police Service (CPS) brings representatives from community agencies together to provide coordinated support services within 24 to 48 hours.

Strengthening Family and Youth Crisis Response: to provide immediate and no-cost crisis support to clients from professional crisis counsellors to children, youth, and families.

Mobile Response Team (MRT): Provide clinicians to staff the MRT consult line – a resource for frontline police who encounter individuals experiencing mental health crisis.

Police and Crisis Team (PACT): Provide one clinician to a PACT team – a partnership between AHS and Calgary Police that offers mental health assessment, support, and/or consultation in crisis situations and can arrange urgent psychiatry assessments and referrals as needed.

HELP (Human-centered Engagement Liaison and Partnership) team: provide a trauma-informed, culturally aware, and timely service that reaches individuals struggling with substance use at the street level. *Funding of this program is shared with The City of Calgary. The indicated funded amount reflects the contribution from the Calgary Police Service.

Missing Persons Team - Indigenous Navigator / Liaison: Address and prevent violence against Indigenous women and girls by reducing the number of missing Indigenous peoples reported and ensuring that the victims and families receive culturally appropriate supports, information, and resources.

Older Adult Crisis Stabilization Outreach Team (OASCOT): To provide older adults experiencing homelessness, mental health and addictions challenges and complex needs with the necessary supports that allow them to transition to appropriate housing with wrap-around services that create the conditions to age well in community.

Suicide Prevention Respite Care in Calgary: To provide timely, accessible, people-centred care for those in suicide crisis, diverting from hospitals, and creating a connecting organization in the recovery path of guests.

211/911 Co-location and Collaboration: To embed 211 call-takers in the 911 Centre to divert lower-risk mental health crisis calls away from emergency services to 211/Distress Centre

Immigrant Outreach Crisis Response (IOCR): To provide East African refugees with complex mental health and psychosocial challenges with a trauma-informed and culturally appropriate crisis response that is rooted in community needs and reduce unnecessary engagement with law enforcement agencies.

Community Connect YYC - Crisis Response and Coordination: To provide access to much needed mental health and counselling supports, including case management, for those experiencing crisis and those providing a primary response to those in need.

Heartstrings - Family Mental Health Crisis Support: To ensure that parents experiencing a mental health crisis are provided with timely support that is designed to meet the needs of not only the individual but also their family members, keeping children safe, and preserving the family in the process.

East Calgary Ambassador Program: to support those most vulnerable in the community to access referrals and to help the communities to be safe and inclusive.

Outreach and Cultural Reconnection during COVID: to ensure community members have access to basic necessities, mental health support, cultural support, and access to vital services during the crisis.

Circle of Wisdom Elders and Seniors Centre: to provide 24-hour access-wrap around support service to Elders/seniors and families in crisis.

Mental Health and Addictions Outreach Initiative (MAOI) Expansion: to provide supports to street-involved people experiencing addiction and mental health issues.

Homeless Street Outreach: to refer clients to the appropriate services such as housing, based on the individual situation.

Alpha House Ambassadors: to increase the availability of non-emergency support and outreach services and to have a friendly presence in the greater downtown area. 

Downtown Outreach Addictions Partnership (DOAP): to provide a trauma-informed, culturally aware, and timely service that reaches individuals struggling with substance use at the street level.

Downtown Ambassadors: to provide a safer environment and to respond to the physical and mental health needs of those experiencing vulnerabilities in the Downtown area. 

Sheldon Chumir Health Centre Urgent Care: to provide a responsive, expansive service for people in crisis, to address the systemic barriers those most vulnerable are having at accessing services in Calgary.

Extreme Weather Response: to support ongoing planning and collaboration among community organizations and City services to coordinate services that help keep Calgarians experiencing homelessness healthier and safer during extreme weather events.  

Connect2Care Community Crisis Response: to provide timely crisis intervention for vulnerable Calgarians and to improve access to community services through care coordination and systems navigation.

Enhancing Crisis Services to Those at Risk of Suicide: to provide immediate, single point, multiple modality access for Calgarians in suicidal crisis and their families, and provide 24/7 wrap-around support to individuals at risk of suicide.

We Are Together: to provides supportive listening in a culturally responsive way and connect callers with community services through 24/7 non-emergency response to a crisis.

Supporting High Risk Youth Leaving Homelessness: to enhance the support provided to youth, utilizing a trauma informed counsellor during these critical hours, and reducing the impact on emergency services.

Community Response Model - Triage for Youth at Risk of Sexual Exploitation: to provide a collaborative and coordinated approach to triage and case management supports for youth at risk of or engaged in sexual exploitation in the city of Calgary. 

Nisa Homes- Outreach Services: to provide support to vulnerable and marginalized women experiencing domestic violence and poverty through outreach and remote casework. 

Emergency Safe Shelter and Immediate Trauma-Informed Outreach Support for Women: to offer an immediate safe place for women who want to exit sexual exploitation and to provide community outreach response.

Quick Response Counselling: to provide quick response to those from the South Asian community in immediate need of Mental Health and Addiction counselling services.

EXIT Program Crisis/Triage Initiative: to facilitate and support immediate safe exit from sexual exploitation for women age 16+ and their children. 

Domestic Violence Crisis Support - COVID-19 Emergency Response: to support the expanded crisis triage and emergency response for clients impacted by domestic violence across Calgary.

The Mustard Seed Mobile Health Advocacy and Addictions Project: to provide more accessible care to individuals experiencing crisis and streamline access to other services.

Sustainable Families - Harm Reduction Therapist: to provides immediate, mobile and flexible therapeutic services to families experiencing chronic and episodic homelessness. 

Níkso'kowaiksi: to support youth and families with additional 1:1 outreach and cultural support to reduce barriers Indigenous people face and help families through a crisis by tackling the gaps in services.

Strengthening Family and Youth Crisis Response Services: to provide immediate and no-cost crisis support to clients from professional crisis counsellors to children, youth, and families. 

East Calgary Ambassador Program: to support those most vulnerable in the community to access referrals and to help the communities to be safe and inclusive.

Outreach and Cultural Reconnection during COVID: to ensure community members have access to basic necessities, mental health support, cultural support, and access to vital services during the crisis.

Circle of Wisdom Elders and Seniors Centre: to provide 24-hour access-wrap around support service to Elders/seniors and families in crisis.

Mental Health and Addictions Outreach Initiative (MAOI) Expansion: to provide supports to street-involved people experiencing addiction and mental health issues.

Homeless Street Outreach: to refer clients to the appropriate services such as housing, based on the individual situation.

Sustainable Families - Harm Reduction Therapist: to provides immediate, mobile and flexible therapeutic services to families experiencing chronic and episodic homelessness.

Níkso'kowaiksi: to support youth and families with additional 1:1 outreach and cultural support to reduce barriers Indigenous people face and help families through a crisis by tackling the gaps in services.

Downtown Outreach Addictions Partnership (DOAP): to improve immediate connection to services to individuals presenting in crisis in the downtown.

Downtown Ambassadors: to provide a safer environment and to respond to the physical and mental health needs of those experiencing vulnerabilities in the Downtown area.

Mobile Integrated Healthcare: to provide more fulsome, wrap-around support for vulnerable Calgarians to reduce reliance on the emergency based system.

Sheldon Chumir Health Centre Urgent Care: to provide a responsive, expansive service for people in crisis, to address the systemic barriers those most vulnerable are having at accessing services in Calgary. 

SeniorConnect: to identify and respond to older adults who are at risk or crisis, by addressing and preventing issues related to social isolation.

The Future of Calgary’s Crisis Response System: to build an evidence base on best practice research, analysis and stakeholder engagement to identify opportunities to transform the crisis prevention and response system.

Connect2Care Community Crisis Response: to provide timely crisis intervention for vulnerable Calgarians and to improve access to community services through care coordination and systems navigation.

Enhancing Crisis Services to Those at Risk of Suicide: to provide immediate, single point, multiple modality access for Calgarians in suicidal crisis and their families, and provide 24/7 wrap-around support to individuals at risk of suicide.

We Are Together: to provides supportive listening in a culturally responsive way and connect callers with community services through 24/7 non-emergency response to a crisis.

Supporting High Risk Youth Leaving Homelessness: to enhance the support provided to youth, utilizing a trauma informed counsellor during these critical hours, and reducing the impact on emergency services.

Community Response Model - Triage for Youth at Risk of Sexual Exploitation: to provide a collaborative and coordinated approach to triage and case management supports for youth at risk of or engaged in sexual exploitation in the city of Calgary.

Emergency Safe Shelter and Immediate Trauma-Informed Outreach Support for Women: to offer an immediate safe place for women who want to exit sexual exploitation and to provide community outreach response.

Nisa Homes - Outreach Services: to provide support to vulnerable and marginalized women experiencing domestic violence and poverty through outreach and remote casework.

Quick Response Counselling: to provide quick response to those from the South Asian community in immediate need of Mental Health and Addiction counselling services.

EXIT Program Crisis/Triage Initiative: to facilitate and support immediate safe exit from sexual exploitation for women age 16+ and their children.

Domestic Violence Crisis Support - COVID-19 Emergency Response: to support the expanded crisis triage and emergency response for clients impacted by domestic violence across Calgary.

The Mustard Seed Mobile Health Advocacy and Addictions Project: to provide more accessible care to individuals experiencing crisis and streamline access to other services.

Strenghthening Family and Youth Crisis Response Services: to provide immediate and no-cost crisis support to clients from professional crisis counsellors to children, youth, and families.