Help is on the way

3rd Street CTrain station with help button.

Did you know there are three simple ways to get in touch if you encounter an emergency situation while riding Calgary Transit? Help is only a text or push of a button away. 

Contact Transit Watch 24/7

Transit Watch - In addition to texting or calling Transit Operations, CTrain stations, platforms and MAX Purple stations are equipped with direct communication buttons to report a concern. Calgary Transit services are monitored 24 hours a day, seven days a week.

  • Text 74100

    Send a text message to 74100 with your immediate safety / security concern.

  • Push the HELP button

    Push the HELP button at CTrain and MAX Purple stations.

  • Call 911

    Emergencies should be reported to 911.

What happens once a concern is reported?

  • Message received

    The message is immediately received by Calgary Transit security agents.

  • Caller located

    A caller is located through an extensive network of 1,200 CCTV cameras.

  • Security response

    A security agent will respond to assist, or dispatch other services if necessary.

See what happens when you press the HELP button

Categories: Safety, Transportation

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