Engagement Process

The East Calgary International Avenue Communities Local Area Plan was developed over a two-year period with thousands of participants. From Winter 2022 – Spring 2024, conversations about where, why and how revitalization and redevelopment should happen took place with a range of participants. Thousands of individuals were involved in the creation of the Plan from youth to seniors, residents and business owners, community association and development industry representatives and a dedicated and diverse working group that provided in-depth insights and feedback throughout.

Throughout the project:

  • Over 54,000 people were made aware of the project through our communications program.
  • Over 1,600 people participated online or in-person.
  • Over 2,200 ideas and contributions were collected across all phases.
  • 84 events and meetings were held (with the general public and targeted interested parties such as: youth, business owners, landowners, community association members and business improvement area representatives, etc.)
  • 100 days of multi-week, multi-input online engagement opportunities.

The Plan followed the below phased approach:

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Phase 0 Discover

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In Phase 0 of engagement, Discover, we were looking to: 

  • Do pre-project research, awareness building, and knowledge transfer.

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Phase 1 Envision

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In phase one of engagement, Envision, we were looking to:

  • Look back at the past, understand the present and envision the future of the area.

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Phase 2 Explore

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In phase two of engagement, Explore, we were looking to:

  • Explore where and how growth and change could happen in the area.

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Phase 3 Refine

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In phase 3 of engagement, Refine, we were looking to:

  • Refine the Plan and confirm the community improvement ideas and investment priorities.

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Phase 4 Realize

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  • Committee and Council review and decision.

What We Heard reports

In our Final Engagement Summary, we have outlined the details of our engagement program and the high-level themes that were common from all three phases of engagement and provided responses for how these were addressed and considered throughout the project.

To review the What We Heard Reports from each phase of the project, click the links below.


This information has no legal status and cannot be used as an official interpretation of the various bylaws, codes and regulations currently in effect. The City of Calgary accepts no responsibility to persons relying solely on this information. Web pages are updated periodically. ​

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