Review your assessment notice. For more information, visit Customer Review Period.

If you did not receive your assessment notice in the mail, and you are not signed up for an eNotice, then the mailing address we have on file may be outdated. Please call Assessment at (403) 268-2888 to confirm the mailing address the assessment notice was sent to. Find instructions on updating your address here.

You can access your current and past assessment notices online by signing up for eNotice in Assessment Search. Instructions are at the bottom of this page.

eNotice gives you access to historical assessment notices for your properties for the past 5 years, as long as there have been no ownership changes.

There are four main types of property assessment notices that we send. In all cases, a property tax bill is sent after an assessment notice has been provided. It’s important to review your assessment notice carefully to understand your property’s assessed value and any changes that have been made. Use our property tax calculator to estimate your tax bill before it’s sent.

Many people will only get an annual property assessment notice each year. In some cases, people will also receive other kinds of assessment notices.

• Annual property assessment: This is the standard assessment notice that we send out every January. It is used to calculate your property tax bill that is sent in May.
• Amended property assessment: If there’s an error in your annual assessment that has been corrected, we will send you an amended assessment notice. This notice provides replaces your previous annual property assessment.
• Supplementary assessment: If you have a newly constructed property, you may receive a supplementary assessment notice at some point during the year. This assessment accounts for the value of any new construction or improvements made to your property that weren’t included in the annual assessment.
• Amended supplementary property assessment: If there’s an error in your supplementary assessment that has been corrected, we’ll send you an amended supplementary assessment notice. This notice replaces your previous supplementary assessment. 

A roll number (property) and​ business identifier (business) is a unique number that corresponds to a physical property location or business. Each property/business will have its own roll number/business identifier. It can be found on the front of your annual assessment notice.​

You will need your roll number/business identifier and your confidential access code to use Assessment Search to access detailed information about your property/business and summary information about other properties/businesses.*

*Once you have linked your myID account with your assessment information using your roll number/business identifier and access code, you do not have to repeat this process again, unless there is a change in ownership. For example, even if you receive a supplementary assessment during the year, the access code will be the same as what was on your annual assessment notice.

An access code is a secure code associated with a specific property. Each property has a unique access code. You will need the property roll number and its associated access code to view detailed assessment information by logging into the secure access on Assessment Search.

Your access code is located on the top-right corner of your assessment notice. If you do not have your assessment notice, you can request a copy of your access code to be emailed to you by completing this online form. If you would like your access to be mailed to you, please call Assessment and we will send a copy of your access code to the mailing address we have on file.

Tax bills are mailed each May. 

An increase in your property assessment does not mean your taxes will automatically go up by the same amount. Conversely, a decrease in your property assessment does not mean your taxes will automatically go down. Assessment is simply a distribution mechanism. Your assessment indicates the estimated value of your property. The property tax rate, which is based on budget requirements, is what determines how much your taxes will be. The tax rate is set by City Council each year. See related question: My assessment went down, so my taxes should also go down?

Your property assessment notice is not your tax bill. You can use the value shown on your assessment notice in our property calculator to estimate what your property tax bill is before it is mailed in late May.